We're setting the standard for this style of service


We take pride in going above and beyond for everyone that uses our service - but don't just our word for it!

We've put together all of our customer reviews below to show why we are trusted nationwide with our direct cremation services.

PURE CREMATION REVIEWS

See what our customers say

Every review below has been provided by real users of our services. The Trustpilot reviews relate to our pre-paid plan, and Reviews.io are from bereaved families who have entrusted us with the care of a loved one.

Average Rating

4.88

7186 reviews

★★★★★

Gillian Mary Seymour

18th September 2021

Easy to arrange, no hassle. Confirmation and documents received quickly. Very happy.

★★★★★

Mrs Kedward

18th September 2021

Very quick and easy to set up

★★★★★

Alan Roy Rothwell

18th September 2021

I had a query, it was sorted instantly. Excellent customer services.

★★★★★

Leslie D

18th September 2021

We took out 3 plans in the early days before all the TV advertising, so we have lost Mum and after all the legal paperwork Pure Cremation took over. From the first phone call to Mum being brought home they were nothing but calm, comforting and to say just “what it says on the tin” is so far from the absolute wonderful service we received. Very impressed

★★★★★

Colin Hanson

18th September 2021

Saw the advert on tv, looked just what we needed, no hassle and straight forward. We’ve even booked a plan for my mother. It’s a piece of mind the kids know it is all sorted. Thanks Pure Cremations.

★★★★★

Janine P

18th September 2021

I cannot speak to highly of Pure Cremations, they were efficient, professional and did exactly what was agreed to the timescales agreed. The service they provided met my dear mother's request exactly.

★★★★★

Elizabeth Smith

17th September 2021

so helpful and explained everything

★★★★★

Garland

17th September 2021

From the very first letter received to the final certificates we have had a very efficient & friendly service. We now have peace of mind as to how we will end our time here on earth with no fuss or worry to our Family.

★★★★★

Norma Shepherd

17th September 2021

So simple to arrange

★★★★★

Mr Kinsey

17th September 2021

Very helpful over the phone we got what we wanted with no fuss

★★★★★

Philip Toon

17th September 2021

i found the funeral plan that i have taken out was easily explained by the lady i spoke to at your business ,and all that was spoken about has been posted to me . Regards Philip Toon

★★★★★

Susan Lees

17th September 2021

Very happy with the service. Straight forward sorting it all out.

★★★★★

Adrian Roberts

17th September 2021

helpful and friendly simple to arrange

★★★★★

Paul Blundell

17th September 2021

very fast service,

★★★★★

Diane Fisher

17th September 2021

We used pure cremation for my mums cremation the service we had was first class I was kept informed all the way through .we had the ashes delivered back to us I was told 21 day sept 22 nd had a phone call to say he was going to be in the area sept 18 th and could he deliver then . He came a little earlier than he said he apologised for being a bit early , he was lovely talked me through the whole process both myself and my husband have signed up for this no fuss no hassle service definitely recommend them . We didn’t have a service but went to the restaurant mum liked to go to and we will be scattering her ashes on the beach where we spent all our childhood holidays , just wish this was around when we lost dad he would have it

★★★★★

Susan Harris

17th September 2021

I found the person that I spoke to over the phone so helpful .Everything was explained to me with care and attention..I have received all the paperwork that I need .Would really recommend this company.

★★★★★

Andrew A

17th September 2021

Easy to set up, no frills, no hidden costs, does what it says on the tin, now i have peace of mind and my funeral is sorted. Brilliant idea for those that want no fuss or prolonged heartache for loved ones.

★★★★

David Cowdell

17th September 2021

Very professional and answered all my questions in great detail

★★★★

Gf

17th September 2021

Went really well. I did need to make a call to fix a minor error. No confirmation given. otherwise would have given 5*

★★★★★

Ann Shuttleworth

17th September 2021

Very quick and easy to arrange. Well done

★★★★★

Francis Lannon

17th September 2021

Set up quickly, no hassle, and kids do not have to worry about paying bills for my funeral. Francis Lannon aged 61

★★★★★

Stephen P

17th September 2021

I would just like to thank everyone that’s part of the team you have, you are all so professional , polite and so helpful, thank you all for your help with my mum , please carry on the great work. Steve

★★★★★

Ms S Hart

17th September 2021

Easy and efficient

★★★★★

Dennis J

16th September 2021

from start to cremation i was kept up to date.Even after they came all the way from andover to essex to hand deliver my mums jewelry.The service was great so thankyou ALL at pure cremation

★★★★★

Lynne J

14th September 2021

Organising a funeral is extremely stressful but with Pure Cremation, the stress is removed. They are extremely efficient and everything works exactly as they say it will. No hassle, no funeral directors, just a simple and inexpensive cremation. You are then free to organise a memorial/celebration of life, in a location of your choice, not being restricted to crematorium processes and times.

★★★★

Anonymous

14th September 2021

I found pure cremation very good and would recommend them.

★★★★★

David C

14th September 2021

Everyone I talked to were helpful, respectful and considerate which made the whole process stress free. For a family whose loved one has requested a ‘non religious’ cremation at the time of their passing Pure Cremation is superb

★★★★★

Paul W

13th September 2021

I would have no hesitation in recommending Pure Cremation to anyone. A very straightforward process reducing stress at very difficult time. The staff were professional and caring

★★★★★

Sharon B

13th September 2021

I highly recommend Pure Cremations they dealt with my mums cremation making it so effortless for me, they acted with compassion and sympathy and kept me updated at each stage. Amazing company. Many Thanks x

★★★★★

Adrian P

13th September 2021

i would just like to say the team at pure cremation have done a great service for me . very straight forward to do, and no hidden coasts they have done my Dad a great turn around and the ashes returned to me by hand i will be using them again. thank you all at pure .Adrian

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028 9600 9600

Would you like to arrange a direct cremation or buy one of our prepaid plans? Our dedicated team provides professional guidance and support and can help you get started.